15baji Terms and Conditions

1. General Terms

These terms and conditions ("Terms") form a legally binding agreement between 15baji ("Platform", "we", "us") and every registered user of this platform ("member", "user", "you"). By using the 15baji website or mobile service, you are considered to have given your full consent to these Terms.

15baji is a safe and reliable online gaming platform that provides live casino, sports betting, crash games, and slots services for players in Bangladesh. It is the responsibility of every user to read these complete terms carefully before using the platform.

These terms are written in Bengali and must be interpreted in accordance with the applicable laws and regulations of Bangladesh. If there is any ambiguity on any matter, the interpretation of 15baji shall be considered final.

1.1 Applicability of Terms

These terms apply to all of the following services:

• Sportsbook and cricket betting (including BPL, IPL, T20 World Cup)
• Live casino games (provided by Evolution Gaming and Ezugi)
• Slot games (provided by PG Soft, Pragmatic Play, and JILI)
• Crash games (including Spribe Aviator)
• Fishing games and other specialty games
• Bonuses, promotions, and VIP program

2. Eligibility and Registration

2.1 Age Restriction

To open an account on the 15baji platform and participate in any game or betting activity, a user must be at least 21 (twenty-one) years of age. Use of this platform by anyone under 21 is strictly prohibited. This service is available only to those aged 21 and above.

2.2 Registration Requirements

At the time of account registration, the user must confirm the following:

• All information provided is true, accurate, and complete
• The user is of legal age (21+)
• Only one account may be opened per person
• The user is acting on their own behalf and not on behalf of anyone else
• Information provided for account creation may be verified at any time

2.3 Identity Verification

15baji reserves the right to verify a user's identity at any time. A national identity card (NID), passport, or other government-issued documents may be requested if necessary. Withdrawal processing may be placed on hold until verification is complete.

3. Account Management

3.1 Account Responsibility

Every user is fully responsible for the security of their own account. Keeping login credentials (username and password) confidential is the sole duty of each member. All activities carried out from your account will be considered your own.

3.2 One Person — One Account

A person may operate only one account. Any attempt to open multiple accounts will result in all accounts being cancelled, and the associated funds may be forfeited. Multiple members of the same household may use separate accounts, but additional verification may be required if the same device or payment method is used.

3.3 Account Security

If you suspect unauthorised access to your account, notify the 15baji support team immediately via 24/7 live chat. 15baji shall not be liable for any loss resulting from account access by a third party.

4. Deposits and Withdrawals

4.1 Deposits

The following methods may be used to deposit funds on the 15baji platform: bKash, Nagad, and Rocket. The minimum deposit amount is ৳300 for each method.

• Minimum deposit: ৳300 (for each method)
• Deposits are generally credited to the account instantly
• Users may only use payment accounts registered in their own name
• Use of third-party payment accounts is strictly prohibited

4.2 Withdrawals

The following conditions must be met to withdraw funds from 15baji:

• Minimum withdrawal: ৳1,000
• Withdrawal processing time: generally within 1 hour
• KYC verification may be required before a withdrawal request is completed
• It is recommended to withdraw using the same method used for the deposit
• Withdrawals will be held if the wagering requirements for bonuses have not been met

4.3 Transaction Cancellation

Once deposited funds have been used, that deposit cannot be refunded. A user may cancel a withdrawal request while it is still being processed, but once approved it can no longer be cancelled.

5. Bonuses and Promotions

5.1 Welcome Bonus

A 120% bonus is available on the first deposit at 15baji, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives a bonus of ৳1,200 and a total balance of ৳2,200; or depositing ৳26,000 gives the maximum bonus of ৳15,000 and a total balance of ৳41,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times (15x). This means that to withdraw bonus funds, you must place bets equal to 15 times the bonus amount. Contact the 15baji support team to find out which games count toward meeting the wagering requirement.

5.3 Bonus Rules

• Bonus offers are valid for a specific period of time
• Each user may claim each promotion only once
• Bonus funds cannot be withdrawn directly; the wagering requirement must be met first
• 15baji reserves the right to cancel any bonus if bonus fraud is suspected
• Any attempt to claim bonuses using multiple accounts will result in cancellation of all benefits

5.4 VIP Program

The 15baji VIP program has four tiers, and weekly cashback benefits are provided at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

Users may advance to higher VIP tiers based on regular gaming activity and loyalty to the platform.

6. Betting Rules

6.1 Bet Limits

Minimum and maximum bet limits are set for each game or event. These limits may vary depending on the type of game or event. The specific bet limits for each game are displayed within the game interface.

6.2 Bet Outcomes

For sports betting, official results are used to determine outcomes. For casino games, the result produced by the game software is final. If an incorrect result is displayed due to a technical error, 15baji reserves the right to correct it in line with the actual result.

6.3 Void Bets

A bet will be considered void and the original stake will be returned in the following circumstances:

• If an event is cancelled or postponed
• If a game is incomplete due to a technical error
• If a bet was placed at incorrect odds (at 15baji's discretion)
• In cases of fraud or winnings obtained through dishonest means

7. Prohibited Activities

The following activities are strictly prohibited on the 15baji platform:

• Creating or operating multiple accounts
• Providing fraudulent or false information
• Bonus abuse or bonus arbitrage
• Attempting to hack accounts or gain unauthorised access
• Using automated software, bots, or automation tools
• Attempting to manipulate game results
• Using third-party payment accounts
• Money laundering or illegal financial activities
• Threatening or inappropriate behaviour toward other users
• Using 15baji's intellectual property without permission

If any user is found to be involved in any of the above activities, 15baji reserves the right to close the account without notice, forfeit funds, and take legal action if necessary.

8. Privacy and Security

Users' personal information is stored with the highest level of security on the 15baji platform. All financial transactions are protected using SSL encryption technology. Users' personal information is not sold or transferred to third parties.

To learn more about how information is collected, stored, and used, please read our Privacy Policy.

8.1 Fair Play

All games on 15baji are conducted in a fully fair and transparent manner. Game results are determined impartially using Random Number Generator (RNG) technology. Technology from reputable international game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe) is used.

9. Limitation of Liability

The 15baji platform provides services on an "as-is" basis. 15baji will not bear any liability in the following circumstances:

• Loss caused by internet disconnection
• Issues arising from third-party activities
• Service unavailability during technical maintenance
• Loss caused by the user's own negligence or error
• Unexpected natural disasters or uncontrollable events

Under no circumstances shall 15baji's total liability exceed the total amount deposited by the user in that month.

10. Account Closure

10.1 Closure by the User

Any user may request to close their account via 24/7 live chat or by emailing [email protected]. It is recommended to withdraw any remaining funds before closing the account.

10.2 Closure by 15baji

15baji may suspend or permanently close any account for the following reasons:

• Any violation of these terms
• Evidence of fraud or dishonest activity
• Failure to complete identity verification
• Direction from a regulatory authority
• If the account has been inactive for a long time

10.3 Self-Exclusion

As part of responsible gaming, any user may self-exclude for a specified period of time. To learn more about this, please visit our Responsible Gaming page.

11. Dispute Resolution

For any dispute or complaint, please first contact the 15baji support team via 24/7 live chat or by email at [email protected]. We will do our best to resolve the issue as quickly as possible.

Complaint submission deadline: complaints must be submitted within 30 (thirty) days of the relevant incident. Complaints submitted after the specified period may not be accepted.

11.1 Final Decision

In all disputes, the decision of the 15baji management board will be considered final and binding. However, the user retains the right to seek remedy in accordance with applicable law.

12. Changes to Terms

15baji reserves the right to make changes to these terms and conditions at any time. Changes will take effect from the date they are published on the website. Users will be notified by email or on the platform in the case of significant changes.

Continued use of the platform after updated terms have been published will indicate that the user has accepted the new terms. If you do not agree to the new terms, please stop using the platform immediately and request that your account be closed.

Support & Contact

If you have any questions or comments about these terms and conditions, please contact us:

• 24/7 Live Chat: get support in Bengali directly through the platform
• Email: [email protected]

Our support team provides service in Bengali 24 hours a day, 7 days a week.

Related Policies

Learn more about 15baji from the pages below:

• Privacy Policy — how your personal information is used
• Responsible Gaming — about safe and healthy gaming habits
• About Us — an introduction to the 15baji platform
• FAQ — answers to frequently asked questions